At Royal Montania Holiday Homes L.L.C, your privacy is our top priority. We are fully committed to protecting your personal information and ensuring its security and confidentiality by applicable laws, including the data protection regulations of the United Arab Emirates (UAE).

When you use our website or book our services, we may collect personal information such as

  •  your name
  • contact details
  • passport or Emirates ID (as per UAE law)
  • payment details
  •  booking preferences,

 along with technical data like your IP address, browser type, and device information. 

How We Use Your Information

Your information is collected and used for the following purposes:

  • To process bookings and payments

  • To provide customer support and manage reservations

  • To comply with local laws and regulatory requirements

  • To enhance user experience and website performance

  • To send marketing communications (only with your explicit consent)

Data Protection and Security

We implement stringent security measures to safeguard your data:

  • SSL encryption to secure data transmission

  • Controlled access to sensitive data

  • Regular system monitoring and security updates

Sharing of Information

We do NOT sell, share, rent, or lease your personal data to any third parties. However, your data may be shared with:

  • Trusted third-party service providers (e.g., payment gateways, customer support platforms)

  • Government authorities, only when legally required

Data Retention

We retain your data only as long as necessary for the purpose for which it was collected. After that, it is securely deleted or anonymised.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (subject to legal limitations)

To exercise your rights, contact us at:
📧 operation@royalmontaniaholidayhomes.com

Cookies

Our website uses cookies to enhance your browsing experience. You may manage your cookie preferences via your browser settings. Cookies help us understand site usage and improve functionality.

International Data Transfers

By using our services from outside the UAE, you consent to the transfer, storage, and processing of your information in the UAE, where data protection standards may differ.

Payment Security & Information
  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

  • We accept online payments using Visa and MasterCard in AED (or any other currency agreed upon). Accepted card logos are displayed on our website.

  • Payment transactions are securely handled by certified payment gateways with industry-standard encryption.

Governing Law

Any dispute or claim arising out of or in connection with this website and services shall be governed and construed in accordance with the laws of the United Arab Emirates (UAE).

 

This information is used solely to process bookings, provide customer support, comply with legal requirements, improve user experience, and, with your consent, send promotional communications. We use cookies to enhance your website experience, and you may manage your preferences through your browser. Your data is securely stored and protected through SSL encryption, limited access protocols, and regular security updates. We do not sell or rent your data but may share it with trusted third-party service providers or government authorities when legally required. 
Data is retained only as long as necessary and then securely deleted. You have the right to access, correct, or request the deletion of your data at any time by contacting us at operation@royalmontaniahoildayhomes.com. Our services are not intended for children under 18, and any such data will be removed if discovered. If you access our site from outside the UAE, you agree to the international transfer and processing of your information. 
By using our services, you acknowledge and agree to this Privacy Policy. For any questions or concerns, please contact us at operation@royalmontaniahoildayhomes.com or via our official business address in Dubai.